I am seeking an experienced Customer Service Advisor to work for my friendly and well established client in the Chichester area.
Successful applicant will be used to working in a fast paced environment and have worked in a customer service role within an office environment and have an excelletn telephone manner
My client offers a friendly, lively and stimulating environment within an interesting product.
Your duties will be handling customer service issues, maintaining an accurate database of correspondence and outcome of customers issues, processing replacement/return invoices and re-bookings, liaising with various department to resolve issues, assisting in the smooth running of the department, advising client of delays, increasing sales using product knowledge, placing orders and releasing relevant information.
An NVQ in Customer Service would be an additional benefit, but not essential.
Benefits include a competitive salary of c£17,500 plus free parking & staff discount, rising to £18,500 after a successful probationary period. Hours are Mon to Fri 9.00 – 5.30 (plus 1 in 3 Sats on a rota basis 9.30-4.00 with time off in lieu).
The offices are accessible by public transport from Portsmouth, Havant, Midhurst, Littlehampton and Worthing as well as being close to the town centre.
Salary: £17.5k per year + Bens
Contact: Sue Carson
Telephone: 01243 830012