We are a recognised and award-winning employer based in Farnborough who are seeking a confident Sales Support Administrator to work within our sales and service department for an initial 3 month contract however. We employ approximately 70 staff and are an innovative British B2B software company with customers worldwide.
Our working hours are Monday to Friday 9am to 5pm, we are seeking someone who has previous administrative experience and is used to working within a fast paced, dynamic and proactive environment. In return we can off an hourly pay rate up to £12p/h, holiday accrual and some flexibility on hours if needed.
We have seen substantial growth in our business over the last 6 years and due to a back log of workload, require a Sales Support Administrator to assist us and clear this back log. The main duties of the Sales Support Administrator will be as follows:
Processing orders and checking their data accuracy across multiple teams
Answering the phones and taking messages when the main team members are unavailable.
Answering live chats when they are non-sales related (directing support queries to raise a case, etc.)
Going through CRM records and carrying out checks, closing leads off if required, etc.
General data cleansing
Answering the door for deliveries and visitors
Processing cancellations on the sales system and sending courtesy emails to notify the customer.
Conduct basic calls/emails to some records in CRM from show leads and keeping leads up to date.
Sending emails (template will be provided) to customers with certain solutions to interest them in our product.
To be successful for the Sales Support Administrator you will have previous experience working in an administration or sales support type role, working in a fast-paced environment in order to hit the ground running. If you have had exposure in the IT or software industry sector, this would be an advantage but is not essential. You will have good attention to detail and be educated to GCSE level as a minimum with grades C or above in Maths and English.
We are ideally seeking applicants that reside within a 30-minute commute of Farnborough.
To be consdered for considered please email your CV to email@example.com
Salary: £10 - 12 per hour + free parking
Contact: Emma-Louise Cluskey
Telephone: 01276 605000